If you have been involved in an accident then we are here to help. To report the claim to Broadsure Direct, please call the office on 0845 658 6587 during hours of 9am to 7pm Monday to Friday and 9am to 1pm on Saturday.
If you wish to make a claim outside of our office hours as stated above you can contact the insurer directly and report the claim, simply refer to your policy booklet under the heading Claims to obtain your insurance companies claims telephone number. The insurer will need your policy number and will want to speak to the policy holder first.
When calling Broadsure Direct to report the claim, we will offer all clients the option to call our claims service team managed by Winn Solicitors.
Winn Solicitors Customer Benefits:
Full Claims Accident Management Service for all incidents.
Report made to the insurer as required.
Internet view of file.
Assistance with understanding claim document and diagrams requests from insurers.
For clients with agreed non fault claims, Winn Solicitors provide the following:
No excess to pay.
Repairs arranged via a repairer of your choice
Replacement like for like vehicles
100% compensation guaranteed
No upfront costs
No Win no fee
Injury and other losses claimed
Assessment and treatment arranged
For customers that would prefer to report the claim to ourselves:
You must notify all claims promptly.
If you feel you have been involved in a non fault claim and you wish to speak with winn solictors please call our dedicated line 0845 058 9622.
We shall use our best endeavours when acting on your behalf in relation to a claim, to handle all elements of the claim with due care, skill and diligence.
We will advise you promptly of insurers' requirements concerning claims, including the provision, as soon as possible, of information required to establish the nature and extent of a loss.
If there is any conflict of interest, we shall only handle a claim on your behalf after we have disclosed to you all information you require, to enable you to decide whether to give your informed consent, and you have given that consent.
We will forward any payments received from insurers in respect of any claim, to you, without delay.
We will notify you of any request for information we receive from your insurers.
To make a claim call: 0845 658 6587